Firearms Department Manager — Compliance & Service Leader

Bass Pro Shops; Green Bay (WI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Retail discounts

Medical

Dental

Vision

HSA

FSA

401k

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Green Bay, WI seeks a Retail Manager - Firearms to supervise the firearms department, ensure ATF and state/federal compliance, and drive customer service excellence. You will lead staff, manage inventory and pricing, and partner with specialists to ensure safe handling and compliant operations.

The role involves coaching associates, scheduling, and building a memorable shopping experience while meeting financial plans and service standards.

Qualifications

• Minimum Degree Required: High School Diploma or Equivalent.

Responsibilities

• Supervises firearms department ensuring compliance with ATF, state and federal laws and company policies.
• Leads merchandise presentation, inventory control, pricing and sales enhancements.
• Manages staff selection, training, scheduling, coaching, and performance reviews.
• Delivers world class customer service and assists customers in making buying decisions.

Education

High School Diploma or Equivalent

Tools

POS systems

Inventory management software

Excel/Spreadsheets

Job description

Bass Pro Shops in Green Bay, WI seeks a Retail Manager - Firearms to supervise the firearms department, ensure ATF and state/federal compliance, and drive customer service excellence. You will lead staff, manage inventory and pricing, and partner with specialists to ensure safe handling and compliant operations.

The role involves coaching associates, scheduling, and building a memorable shopping experience while meeting financial plans and service standards.