Firearms Department Lead — Compliance, Sales & Service

Bass Pro, LLC; Garner (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Garner, NC seeks a Team Leader to direct department associates in merchandising, pricing, and customer service while ensuring firearm safety and regulatory compliance. You will guide staff, coordinate events, and maintain pricing integrity to drive sales.

The role requires 2–4 years in retail and a high school diploma, with supervision experience a plus. Competitive benefits accompany a full-time in-store position.

Qualifications

• High school diploma or equivalent.
• 2–4 years in retail sales.
• Supervisor experience is a plus.
• Knowledge of firearm safety and compliance is strongly preferred.
• Ability to train and supervise staff.

Responsibilities

• Direct department associates in daily tasks.
• Oversee merchandising, pricing and plan-o-grams.
• Support compliance with ATF and state laws.
• Staff scheduling and interview input.
• Provide exceptional customer service.
• Lead product demos and events.
• Aim to achieve departmental sales and margin goals.
• Monitor inventory and shrinkage.

Skills

Leadership

Retail sales

Interpersonal skills

Microsoft Office

POS systems

Numerical skills

Presentation skills

Inventory management

Customer service

Education

High school diploma

Tools

Word processing

Spreadsheets

POS systems

Inventory management systems

Job description

Bass Pro Shops in Garner, NC seeks a Team Leader to direct department associates in merchandising, pricing, and customer service while ensuring firearm safety and regulatory compliance. You will guide staff, coordinate events, and maintain pricing integrity to drive sales.

The role requires 2–4 years in retail and a high school diploma, with supervision experience a plus. Competitive benefits accompany a full-time in-store position.