Firearms Customer Experience Specialist

Scheels All Sports, Inc.; Tulsa (OK); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth options

Health coverage

Dental and vision

Employee discounts

Paid time off

Job summary

Scheels All Sports, Inc. is seeking a Gun Customer Service Associate in Tulsa, OK to greet customers, process transactions, and ensure compliance with ATF guidelines. The role emphasizes friendly, personalized service and accurate ringing, with a requirement to be at least 21 years old for firearm processing.

The position offers opportunities to promote Scheels products, handle firearm background checks, and contribute to a team-focused, owner-minded culture with competitive compensation.

Qualifications

• High school diploma or GED, and/or 1-3 months of cashiering experience.
• Must be at least 21 years of age due to firearm compliance requirements.

Responsibilities

• Greet customers with a smile and provide friendly, personalized service.
• Scan items accurately and ensure payment is completed before checkout.
• Promote the Scheels Visa card and explain benefits.
• Process firearm background checks and firearm-related transactions.
• Follow ATF laws and guidelines and assist with Gun Room housekeeping.

Skills

Customer service

Cashier experience

Communication

Education

High school diploma or GED

Tools

POS system

Job description

Scheels All Sports, Inc. is seeking a Gun Customer Service Associate in Tulsa, OK to greet customers, process transactions, and ensure compliance with ATF guidelines. The role emphasizes friendly, personalized service and accurate ringing, with a requirement to be at least 21 years old for firearm processing.

The position offers opportunities to promote Scheels products, handle firearm background checks, and contribute to a team-focused, owner-minded culture with competitive compensation.