Firearms Customer Experience Specialist

Scheels; Sparks (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

ESOP

401(k) with Roth

Employee discounts

Health insurance

Paid time off

Maternity leave

Bereavement leave

Job summary

Scheels is seeking a Gun Customer Service Associate in Sparks, NV. You will greet customers, process transactions, and ensure compliance with all ATF laws while delivering a welcoming, knowledgeable shopping experience.

Responsibilities include firearm background checks, cashier duties, returns processing, and assisting with Gun Room housekeeping. The role requires at least 21 years of age due to firearm compliance and a high school diploma or GED.

Qualifications

• High school diploma or GED, and 1–3 months of cashiering experience.

Responsibilities

• Greet all customers with a smile when entering and exiting the store.
• Engage customers with conversation while providing personalized service and promoting the digital receipt program.
• Accurately scan items and ensure proper payment at checkout.
• Process firearm purchases, returns, and exchanges; complete firearm background checks.
• Follow ATF laws and guidelines; assist with Gun Room housekeeping.

Skills

Customer service

Cashier experience

Education

High school diploma or GED

Job description

Scheels is seeking a Gun Customer Service Associate in Sparks, NV. You will greet customers, process transactions, and ensure compliance with all ATF laws while delivering a welcoming, knowledgeable shopping experience.

Responsibilities include firearm background checks, cashier duties, returns processing, and assisting with Gun Room housekeeping. The role requires at least 21 years of age due to firearm compliance and a high school diploma or GED.