Fire Protection Service Coordinator — Flexible Scheduling & Growth

Intelligent Fire Systems & Solutions; California (MO); On-site; USD 48,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Benefits package

401k match

Paid training

Vacation & sick time

Flexible scheduling

Career advancement

Continuing education

Team oriented culture

Job summary

Intelligent Fire Systems & Solutions is seeking a Fire Protection Service Coordinator to support service team operations, coordinating scheduling, inspections, and maintenance for our technicians. You will ensure accurate timecards, communicate with clients, and help maintain compliance with AHJ requirements.

The role requires attention to detail, organization, and ability to work in a fast-paced environment.

Qualifications

• High school diploma or equivalent required; associate degree or industry certification preferred.
• 2+ years of service coordination or scheduling experience in fire protection preferred.
• Strong attention to detail and accuracy in data entry and financial calculations.
• Excellent organizational and time management skills.
• Proficiency in Microsoft Office Suite and QuickBooks; certification preferred.

Responsibilities

• Schedule and coordinate service appointments, inspections, and maintenance for technicians.
• Serve as main client contact for service requests, inspections, and follow-ups.
• Prepare and maintain accurate service records and AHJ-compliant reports.
• Provide technicians with job details, tools, and resources needed.
• Manage procurement and inventory of parts for service work.
• Prepare invoices based on hours, materials, and job scope; ensure accuracy.
• Assist onboarding and training of new team members on procedures.
• Generate ad hoc reports and support leadership with operational tasks.

Skills

Attention to detail

Organizational skills

Time management

Client communication

Microsoft Office Suite

QuickBooks certification preferred

Independent and collaborative

Education

High school diploma or equivalent

Associate degree or industry certification preferred

Tools

Microsoft Office Suite

QuickBooks

Job description

Intelligent Fire Systems & Solutions is seeking a Fire Protection Service Coordinator to support service team operations, coordinating scheduling, inspections, and maintenance for our technicians. You will ensure accurate timecards, communicate with clients, and help maintain compliance with AHJ requirements.

The role requires attention to detail, organization, and ability to work in a fast-paced environment.