Life-Safety Scheduler: Coordinate Critical Fire & Security Techs

Fire Safety and Protection; Norcross (GA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Life/AD&D

Long Term Disability

Paid Time Off (PTO)

7 Paid Holidays and floating holiday

Jury duty and bereavement leave

Health Insurance

Job summary

Fire Safety and Protection (FSP) is seeking a Service Administrator to schedule technicians for local jobs and coordinate service and inspections. The role requires strong communication and computer skills to manage diverse schedules across fire safety disciplines.

As part of the team, you will track orders, maintain records, assist with inquiries, and support invoicing and inventory tasks. This position emphasizes accuracy, timeliness, and teamwork within a growing eastern U.S.

Qualifications

• Previous experience in scheduling, dispatching, administrative work or customer service (experience in life safety industry preferred).
• Strong organizational and time-management skills.
• Excellent communication skills, both verbal and written.
• Proficient in using scheduling software, CRM systems, and Microsoft Office.

Responsibilities

• Schedule and coordinate service calls, inspections, and repairs for fire alarm, sprinkler, and life safety systems.

Skills

Scheduling

Dispatching

Administrative Work

Customer Service

Organizational Skills

Time Management

Communication

CRM

Microsoft Office

Tools

Scheduling software

CRM systems

Microsoft Office

Job description

Fire Safety and Protection (FSP) is seeking a Service Administrator to schedule technicians for local jobs and coordinate service and inspections. The role requires strong communication and computer skills to manage diverse schedules across fire safety disciplines.

As part of the team, you will track orders, maintain records, assist with inquiries, and support invoicing and inventory tasks. This position emphasizes accuracy, timeliness, and teamwork within a growing eastern U.S.