Fire Protection Service Coordinator

ConTrust Group; Seattle (WA); On-site; USD 42,000 - 62,000; Full time

Job summary

ConTrust Group in Seattle is seeking a service coordinator/administrative support to join a growing team. You’ll schedule service appointments, coordinate inspections and repairs, and ensure clear communication between customers, technicians, and office staff.

The role emphasizes organization, attention to detail, and the ability to multitask in a collaborative, fast-paced environment, with Service Trade scheduling software experience a plus.

Qualifications

• Experience scheduling fire sprinkler services, inspections, or repairs.
• Strong communication and customer service skills.
• Excellent attention to detail and organizational skills.
• Proficiency with Service Trade or similar scheduling software.
• Ability to multitask and adapt in a dynamic work environment.
• Prior administrative or customer-facing experience preferred.

Responsibilities

• Schedule and manage fire sprinkler service, inspections, and repairs.
• Communicate with customers to confirm and adjust appointments.
• Handle inbound calls and service inquiries with professionalism.
• Collaborate with technicians and office staff to maintain efficient schedules.
• Keep records up to date in scheduling systems (Service Trade experience a plus).
• Provide general administrative support to help keep operations on track.

Skills

Scheduling expertise

Communication

Organization

Service Trade experience

Multitasking

Administrative support

Tools

Service Trade

Job description

ConTrust Group in Seattle is seeking a service coordinator/administrative support to join a growing team. You’ll schedule service appointments, coordinate inspections and repairs, and ensure clear communication between customers, technicians, and office staff.

The role emphasizes organization, attention to detail, and the ability to multitask in a collaborative, fast-paced environment, with Service Trade scheduling software experience a plus.