Service Coordinator: Fire Safety & Customer Success

Wayman Fire Protection, Inc.; Wilmington (DE); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Excellent benefits package

Opportunities for growth and cross training

Job summary

Wayman Fire Protection, Inc. seeks a Service Coordinator to provide administrative support, maintain customer relations, and ensure effective communication within teams. This in-person role requires strong organizational skills, proficiency in Microsoft applications, and an ability to prioritize tasks efficiently.

Applicants should have experience in customer service and administration, with a preference for the Life Safety industry. Join us to contribute to a team that values creativity and personal growth, along with competitive pay and benefits.

Qualifications

• Prior experience in Life Safety Industry (1-3 years) preferred.
• Prior experience in a Customer Service role (2-5 years) preferred.
• Prior experience in an administrative role (2-5 years) preferred.

Responsibilities

• Provide general administrative and clerical support.
• Act as liaison between Inspections customers and other Departments.
• Maintain positive working relationships with internal and external customers.

Skills

Customer Service

Time-management

Computer Proficiency

Collaboration

Detail-oriented

Education

High School diploma

Bachelor’s degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Spectrum Construction software

Service Trade software

Job description

Wayman Fire Protection, Inc. seeks a Service Coordinator to provide administrative support, maintain customer relations, and ensure effective communication within teams. This in-person role requires strong organizational skills, proficiency in Microsoft applications, and an ability to prioritize tasks efficiently.

Applicants should have experience in customer service and administration, with a preference for the Life Safety industry. Join us to contribute to a team that values creativity and personal growth, along with competitive pay and benefits.