Service & Inspections Coordinator

Cosco Fire Protection; Foster (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Cosco Fire Protection, Inc. in Tukwila, WA, is seeking a Service Administrator to be the main point of contact for customers, employees and guests. You will support service operations with multi-tasking, accuracy and timely communication.

The role requires an AA degree (BA preferred), 3+ years in a customer service role, and proficiency in Word, Excel, Outlook and PowerPoint. Monday–Friday 7:00 a.m. to 4:00 p.m., with opportunities to contribute across office and field operations.

Qualifications

• AA degree required; BA preferred.
• 3+ years in a customer service role in a professional office setting.
• Must be able to work Monday through Friday 7:00 a.m. to 4:00 p.m.
• Must be positive, flexible, reliable, responsive, self-motivated, able to multi-task and work both independently and in a team environment, and under deadline pressures.
• Strong attention to detail and excellent organizational skills required.
• Good written and verbal communication skills required.

Responsibilities

• Schedule inspections work orders to ensure they are completed on time.
• Invoicing all inspection work orders daily.
• Assist with AR resolution process for inspections when required.
• Manage/ send Inspection Reports to AHJ's/ K-Drive/ GP daily.
• Process annual renewals of all Inspection agreements.
• Enter new inspection and monitoring contracts into the service system.
• Manage/ update Intents of Lien, Affidavits, Tegris, Brycer, Compliance Depot, Pinnacle, Greystar, W9, Service Agreement information for the inspections business.
• Attend Inspections WIP meetings and provide updates/ meeting minutes.
• Other duties as assigned.

Skills

Customer service

Multitasking

Communication

MS Word

MS Excel

MS Outlook

PowerPoint

Organizational skills

Education

AA Degree

BA preferred

Tools

Microsoft Office Suite

Job description

Cosco Fire Protection, Inc. in Tukwila, WA, is seeking a Service Administrator to be the main point of contact for customers, employees and guests. You will support service operations with multi-tasking, accuracy and timely communication.

The role requires an AA degree (BA preferred), 3+ years in a customer service role, and proficiency in Word, Excel, Outlook and PowerPoint. Monday–Friday 7:00 a.m. to 4:00 p.m., with opportunities to contribute across office and field operations.