Fire Alarm & Life Safety Technician — On-Call Field Expert

YDU JC Air Cond & Ref Inc.- Dubai; Albuquerque (NM); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Competitive benefits package

Job summary

Johnson Controls in Albuquerque, NM, is hiring a skilled service technician to diagnose and repair fire alarm and related building systems at customer sites. You will read blueprints, follow manuals, and communicate clearly with district staff to ensure satisfaction.

This role requires 2+ years related experience, ability to lift heavy equipment, and willingness to work flexible hours including weekends and some overnight travel.

Qualifications

• Required 2+ years’ experience with fire alarm, access control, security intrusion, sound and communications systems
• Must be able to interpret blueprints, diagrams and specifications.
• A good working knowledge of computers is necessary.
• Ability to follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.
• Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
• Ability to work flexible hours, including weekends to meet customer requirements.
• Overnight travel may be required.
• Demonstrate a high level of customer service.
• Maintain truck inventory to ensure timely response to customer needs.
• Ability to adhere to, implement, and follow safety guidelines and procedures at all times.
• Strong organizational skills, positive attitude, and an ability to learn quickly.
• Possess a valid driver’s license and driving record that meets company requirements.
• Retain any licenses that are required by National, State and Local codes.
• Valid drivers license Preferred.

Responsibilities

• Receive service calls from Service Resource Center and contact customer representative to ascertain problems.
• Diagnose problems and perform service and repairs on electronic fire alarm systems and related building systems at customer sites.
• Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics and manuals.
• Exhibit excellent customer service by communicating with district staff to ensure satisfaction.
• Position involves programming of fire alarm, security, and access control system panels.
• On-call rotation and after-hours work as required.
• Provide solutions and outcomes at the time of service and upsell opportunities.
• Provide quotes to support recommendations and solutions.
• Help to train or mentor others on the service team.

Skills

Fire alarm systems

Access control

Security intrusion

Sound & communications systems

Computers

Tools

Blueprints

Job description

Johnson Controls in Albuquerque, NM, is hiring a skilled service technician to diagnose and repair fire alarm and related building systems at customer sites. You will read blueprints, follow manuals, and communicate clearly with district staff to ensure satisfaction.

This role requires 2+ years related experience, ability to lift heavy equipment, and willingness to work flexible hours including weekends and some overnight travel.