Fire Alarm & Life Safety Technician — Service & Diagnostics

Johnson Controls, Inc.

Farmington Hills (MI)

On-site

USD 37,000 - 50,000

Full time

14 days+

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Benefits offered by this job

Competitive Pay

Paid Training

Global Advancement Opportunities

Company Vehicle

Referral Bonuses

Comprehensive Benefits

Medical/Dental/Vision insurance

HSA

Life Insurance

401(k) with company match

Disability Insurance

Employee Assistance Program

Wellness Program

Job summary

Johnson Controls is seeking a service technician to diagnose and repair fire alarm and life-safety systems at customer sites. You will read blueprints, interpret submittals, and follow technical manuals to complete service and installations.

Expertise in troubleshooting, strong customer service, and the ability to work on-call and travel as needed are essential. The role involves manual labor and using smartphones and laptops for documentation and communications.

Qualifications

Experience with fire alarm, access control, security intrusion, and related life safety systems.
Ability to read blueprints and specifications.
Willingness to participate in on-call rotations and travel as required.

Responsibilities

Receive service calls and diagnose equipment malfunctions in fire alarm and life-safety systems.
Perform service, troubleshooting, installation, and repairs at customer sites.
Read blueprints and technical manuals to support repairs and programming.
Provide high levels of customer service and document work accurately.