Fintech Sales Enablement Architect

Upgrade, Inc.; Atlanta (GA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Flexible PTO

Competitive 401(k)

Professional growth opportunities

Paid parental leave

Health & wellness initiatives

Job summary

Upgrade, Inc. is seeking a Sales Enablement Specialist to design and run onboarding and training programs for our Home Improvement sales team, ensuring reps are confident and capable in driving contractor growth.

You will coach reps, facilitate weekly learning sessions on product updates and market trends, and partner with Underwriting, Risk, Merchant Support, and Product teams to keep training current and accurate.

Qualifications

• 5 years of experience in education, sales enablement, or corporate training.
• Teaching or classroom instruction background a plus.
• Excellent presentation and facilitation skills—comfortable leading a room.
• Ability to translate technical or financial concepts into clear, practical training.
• Strong cross-functional collaborator who can work with Sales, Risk, Product, and Support.
• Experience in fintech, lending, or financial services a plus but not required.

Responsibilities

• Design, build, and continuously improve training and certification programs for our sales team.
• Lead new hire onboarding, including our structured onboarding cycle for new hires.
• Plan and facilitate our weekly team-wide learning session, covering product updates, market trends, and skill-building.
• Coach individual reps on sales technique, product knowledge, and financing concepts.
• Partner cross-functionally with Underwriting, Risk, Merchant Support, and Product teams to keep training current and accurate.
• Build and run our summer internship program.

Skills

Sales enablement

Training design

Onboarding

Presentation skills

Cross-functional collaboration

Fintech knowledge

Job description

Upgrade, Inc. is seeking a Sales Enablement Specialist to design and run onboarding and training programs for our Home Improvement sales team, ensuring reps are confident and capable in driving contractor growth.

You will coach reps, facilitate weekly learning sessions on product updates and market trends, and partner with Underwriting, Risk, Merchant Support, and Product teams to keep training current and accurate.