Upsell Enablement Strategist & Change Leader

ServiceTitan

United States

Hybrid

USD 87,000 - 139,000

Full time

14 days+

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Benefits offered by this job

Flexible time off

Bonus program

Comprehensive benefits

Equity options

Parental leave

Job summary

ServiceTitan is seeking a Sales Enablement Manager to orchestrate enablement across Upsell and Fintech. You’ll own strategy, onboarding content, training, and stakeholder communications, coordinating with Sales Enablement, Product Marketing, RevOps, and Post-Sales to drive adoption and change.

You will build plans for Tier 1 initiatives, translate product releases into actionable enablement, and lead training sessions with SMEs and managers.

Qualifications

B.A./B.S. degree required and 4–6+ years in enablement, GTM programs, or related work.
Proven track record delivering cross-functional enablement in a fast-growth org.
Strong written and verbal communication to translate changes into actions.

Responsibilities

Own enablement strategy for high-priority Upsell initiatives.
Lead enablement planning forums with business partners and track success.
Create training content, playbooks, and communications for frontline teams.
Partner with Product, Product Marketing, RevOps to shape go-to-market requirements.
Measure adoption and effectiveness against the Upsell scorecard.

Skills

Enablement strategy

Cross-functional collaboration

Change management

Executive communication

CRM proficiency

LMS/eLearning tools

Project tracking

Stakeholder management

People leadership

Education

BA/BS degree

Tools

Jira

Confluence

Job description

You will build plans for Tier 1 initiatives, translate product releases into actionable enablement, and lead training sessions with SMEs and managers.

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