FinOps ITAM Lead, ServiceNow HAM/SAM CCM Expert

Zions Bank; Midvale (UT); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

401(k) plan with company match

Paid Time Off and 11 Holidays

Tuition Reimbursement

Mental health benefits

Job summary

Zions Bank is seeking an IT Asset Management (ITAM) FinOps Expert to advance our ITAM and FinOps practices using ServiceNow HAM Pro, SAM Pro, and CCM. This senior role partners across Technology, Finance, Procurement, Security, and Product teams to drive governance, cost optimization, and data-driven decisions across technology investments.

The ideal candidate brings deep hands-on ITAM/FinOps experience and cross-functional collaboration skills to lead process transformation and mentor the ITAM

Qualifications

• 6+ years of hands-on ITAM experience with hardware/software asset management or FinOps.
• Proven ITAM/FinOps ServiceNow HAM Pro, SAM Pro, and CCM expertise.
• Experience in process mining, transformation, mapping, and documentation.
• Experience with Google Cloud platforms.
• Strong ITAM best practices including lifecycle, discovery, governance.
• Excellent analytical and stakeholder communication skills.

Responsibilities

• Manage lifecycle management and process mapping of IT assets including Cloud/AI.
• Oversee reporting, forecasting, budgeting, and financial analysis.
• Improve IT asset data accuracy, especially Cloud/AI.
• Develop asset workflows, automation, and dashboards in ServiceNow.
• Lead FinOps governance and cloud cost optimization initiatives.
• Mentor ITAM team and stakeholders.

Skills

ITAM FinOps

ServiceNow HAM Pro

SAM Pro

CCM

Analytics

Stakeholder Engagement

Tools

ServiceNow Platform

Visio

Job description

Zions Bank is seeking an IT Asset Management (ITAM) FinOps Expert to advance our ITAM and FinOps practices using ServiceNow HAM Pro, SAM Pro, and CCM. This senior role partners across Technology, Finance, Procurement, Security, and Product teams to drive governance, cost optimization, and data-driven decisions across technology investments.

The ideal candidate brings deep hands-on ITAM/FinOps experience and cross-functional collaboration skills to lead process transformation and mentor the ITAM