Finnish-Speaking Fashion Customer Expert (Remote)

TP Greece; United States; Remote; USD 42.000 - 65.000; Vollzeit

Benefits dieser Stelle

Work-from-home

Bonus scheme

Training by instructors

Refer-A-Friend bonuses

Health benefits

Discounts

Zusammenfassung

TP Greece is hiring for a Nordic Zalando Customer Expert role, supporting Finnish-speaking customers from a remote Greece location. You will engage via calls, emails, and chats to deliver outstanding service for fashion and lifestyle products while representing Europe’s leading online platform.

The role emphasizes strong communication, problem-solving, and teamwork in a multicultural, inclusive environment with growth opportunities and training.

Qualifikationen

• Fluency in Finnish is required.
• Very good use of English (written and spoken).
• Retail experience is welcome.
• E-commerce familiarity is a plus.
• Strong communication and problem-solving mindset.
• Computer literacy and comfort with online tools.
• Ability to work independently in a remote setting.
• Proactive, positive attitude and eagerness to grow.

Aufgaben

• Be the primary point of contact for customer requests representing Europe’s fashion platform.
• Handle inquiries via phone, email, and chat to ensure a seamless experience.
• Address orders, payments, deliveries, and complaints professionally and promptly.
• Turn every customer interaction into a positive outcome.
• Collaborate with teammates remotely to share ideas and solutions.

Kenntnisse

Finnish fluency

English proficiency

Customer service

Communication skills

Problem solving

Tech savviness

Remote work ability

Positive attitude

Willingness to learn

Jobbeschreibung

TP Greece is hiring for a Nordic Zalando Customer Expert role, supporting Finnish-speaking customers from a remote Greece location. You will engage via calls, emails, and chats to deliver outstanding service for fashion and lifestyle products while representing Europe’s leading online platform.

The role emphasizes strong communication, problem-solving, and teamwork in a multicultural, inclusive environment with growth opportunities and training.