Finnish Speaking Entertainment Services Advisor

Employers from Greece; United States; Remote; USD 36,000 - 60,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Training

Fully Paid Relocation Package ( Flight

Health Insurance

Private Health Insurance

2 Extra Salaries Per Year

And Much More...

Job summary

Patrique Mercier Recruitment By Nellie in the United States is seeking a Finnish Speaking Entertainment Services Advisor to assist Finnish-speaking clients with entertainment options, events, activities, and bookings, while delivering exceptional customer service.

You will provide tailored recommendations, handle reservations with precision, stay updated on industry trends, and collaborate with the team to drive service quality and customer satisfaction.

Qualifications

• Fluency in Finnish and English required; additional languages advantageous.
• Prior customer service experience, preferably in entertainment or hospitality.
• Excellent communication skills focused on delivering exceptional customer experiences.
• Strong problem-solving abilities with a proactive approach to client needs.
• Detail-oriented with strong organizational skills.
• Ability to work independently and in a team setting.
• Passion for the entertainment industry and improving customer satisfaction.

Responsibilities

• Assist Finnish-speaking customers with inquiries regarding entertainment services, events, activities, and bookings.
• Provide outstanding customer support through various channels; address questions and concerns.
• Offer tailored recommendations based on clients' interests and preferences in the entertainment sector.
• Manage and process reservations with precision and clear communication of details.
• Stay informed about industry trends and new entertainment offerings to enhance experiences.
• Collaborate with team to resolve inquiries and improve service quality.
• Collect and analyze customer feedback to support ongoing improvements.

Skills

Finnish fluency

English fluency

Customer service

Hospitality/entertainment experience

Communication skills

Problem solving

Detail-oriented

Team collaboration

Job description

at Patrique Mercier Recruitment By Nellie

Patrique Mercier Recruitment FR is excited to announce a vibrant opportunity for a Finnish Speaking Entertainment Services Advisor. This position is tailored for individuals who are passionate about the entertainment industry and possess a strong commitment to exceptional customer service. As an Entertainment Services Advisor, you will be instrumental in assisting Finnish-speaking clients in discovering various entertainment options, ensuring their experiences are enjoyable and fulfilling.

Key Responsibilities

• Assist Finnish-speaking customers with inquiries regarding entertainment services, including events, activities, and bookings.
• Provide outstanding customer support through various communication channels, effectively addressing questions and concerns.
• Utilize your knowledge of the entertainment sector to offer tailored recommendations based on clients' interests and preferences.
• Manage and process reservations with precision, ensuring all details are communicated clearly to clients.
• Stay informed about industry trends and new entertainment offerings to enhance customer experiences.
• Collaborate with team members to resolve customer inquiries and improve service quality.
• Collect and analyze customer feedback to support ongoing service improvement efforts.

Requirements

• Fluency in Finnish and English is required; knowledge of additional languages is advantageous.
• Prior experience in customer service, preferably in the entertainment or hospitality sector.
• Excellent communication skills with a strong focus on providing exceptional customer experiences.
• Strong problem-solving abilities with a proactive approach to client needs.
• Detail-oriented with excellent organizational skills.
• Able to work independently and collaboratively within a team environment.
• A genuine passion for the entertainment industry and a commitment to enhancing customer satisfaction.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...