Fine Jewelry Sales Pro — Commission & Perks

Macy's, Inc.; Appleton (WI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Health insurance

Paid time off

Paid holidays

Leadership development

Employee Assistance Program

Volunteer opportunities

Job summary

Macy's, Inc. is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex.

You will educate customers about precious metals, gemstones, and luxury brands, while building lasting client relationships through consultative selling and our loyalty program. You will promote warranties, assist with inventory and events, and ensure merchandise is secure and impeccably presented.

Qualifications

• Flexible availability and dependable attendance.
• Effective communication with customers, coworkers, and supervisors.
• Provide product recommendations and use digital shopping tools.
• Drive sales and client loyalty through clienteling and events.
• Acquire new customers by opening credit accounts and sharing loyalty benefits.
• 1–2 years of related experience.

Responsibilities

• Assist customers in Fine Jewelry and Watch Complex with a welcoming, knowledgeable experience.
• Promote loyalty and warranty programs and support inventory and events.
• Ensure security, accuracy, and presentation of merchandise.
• Collaborate with team to meet sales goals and uphold operational excellence.
• Utilize POS and digital tools to process transactions efficiently.

Skills

Customer service

Product knowledge

Vendor training

POS tools

Clienteling

Credit accounts

Sales targets

Communication

Team collaboration

Education

Tools

POS system

Digital shopping tools

Job description

Macy's, Inc. is seeking a Fine Jewelry Sales Colleague to deliver outstanding service in our Fine Jewelry and Watch Complex.

You will educate customers about precious metals, gemstones, and luxury brands, while building lasting client relationships through consultative selling and our loyalty program. You will promote warranties, assist with inventory and events, and ensure merchandise is secure and impeccably presented.