Fine Jewelry Sales Pro — Commission Eligible

Macy's, Inc.; Salem (NH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service within our Fine Jewelry and Watch Complex. You’ll bring elegance, expertise, and personalized service to help customers find perfect pieces for life’s moments.

You will promote loyalty and warranty programs, assist with inventory and fulfillment, and uphold security and presentation standards while building lasting client relationships through consultative selling.

Qualifications

• 1–2 years of related experience in retail or specialty jewelry

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex, creating welcoming and personalized shopping experiences.
• Promote loyalty and warranty programs to drive client engagement.
• Support inventory, fulfillment, and merchandise presentation to maintain an organized floor.
• Ensure security and accuracy of merchandise and transactions.
• Collaborate with team to meet sales goals and host events or promotions.
• Develop client relationships through consultative selling and clienteling tools.

Skills

Customer service

Sales

Product knowledge

Communication

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service within our Fine Jewelry and Watch Complex. You’ll bring elegance, expertise, and personalized service to help customers find perfect pieces for life’s moments.

You will promote loyalty and warranty programs, assist with inventory and fulfillment, and uphold security and presentation standards while building lasting client relationships through consultative selling.