Fine Jewelry Sales Associate — Commission Eligible

Macy's, Inc.; Lakewood (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy’s, Inc. is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex.

You will educate customers on precious metals, gemstones, and luxury brands while building lasting client relationships through consultative selling and our clientele program. You will promote loyalty and warranty programs, support inventory and events, ensure impeccable product presentation, and work with a team to achieve sales goals and store excellence in the

Qualifications

• 1-2 years of related experience required.
• Strong customer service and communication skills.
• Ability to drive sales and client loyalty.
• Ability to use POS and digital shopping tools.

Responsibilities

• Provide product recommendations and assist with fittings.
• Drive sales and operational excellence with product knowledge.
• Maintain organized, shoppable space and stock presentation.
• Promote loyalty and warranty programs.
• Support inventory, events, and asset protection compliance.

Skills

Customer service

Sales experience

Communication skills

POS tools

Clienteling tools

Vendor training

Credit accounts

Tools

Point-of-sale systems

Digital shopping tools

Job description

Macy’s, Inc. is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex.

You will educate customers on precious metals, gemstones, and luxury brands while building lasting client relationships through consultative selling and our clientele program. You will promote loyalty and warranty programs, support inventory and events, ensure impeccable product presentation, and work with a team to achieve sales goals and store excellence in the