Fine Jewelry Sales Consultant — Commission Eligible

Macy's; Arcadia (CA); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Merchandise discounts

Performance‑based incentives

Annual merit review

Employee Assistance Program

Health and wellness coverage

401(k) match

Paid time off and holidays

Learning and development

Colleague community groups

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in the Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, offering personalized service and consultative selling to meet their needs and budgets.

Daily work includes promoting loyalty and warranty programs, assisting with inventory and events, and ensuring impeccable product presentation.

Qualifications

• 1–2 years of related experience.
• Read and understand employment policies and safety rules in English.
• Flexible availability including days, evenings, weekends, and holidays.
• Provide product recommendations and assist with fittings and digital shopping tools.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs.
• Support inventory, fulfillment, and special events.
• Ensure secure, accurate, and attractive presentation of merchandise.
• Achieve sales goals through consultative selling and relationship building.

Skills

Customer service

Communication

Sales

Product knowledge

Clienteling

Tools

POS system

Handheld devices

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in the Fine Jewelry and Watch Complex. You will educate customers on precious metals, gemstones, and luxury brands, offering personalized service and consultative selling to meet their needs and budgets.

Daily work includes promoting loyalty and warranty programs, assisting with inventory and events, and ensuring impeccable product presentation.