Fine Jewelry Sales Consultant – Commission Eligible

Macy's, Inc.; San Jose (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program (EAP)

401(k) match

Paid time off

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will combine elegance, knowledge of precious metals, gemstones, and luxury brands with consultative selling to help clients find perfect pieces that celebrate life’s moments.

You will support loyalty/warranty programs, assist with events, and maintain security and presentation of merchandise, while collaborating with teammates to achieve sales goals.

Qualifications

• 1-2 years of related experience required.
• Experience in luxury/gold jewelry or watches is a plus.
• Demonstrated ability to educate customers and build relationships.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty and warranty programs, and assist with events.
• Support inventory and fulfillment activities and secure merchandise presentation.

Skills

Customer service

Sales experience

Clienteling tools

Product knowledge

Vendor training

Education

High school diploma

Tools

Point-of-Sale (POS) system

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver exceptional customer service in our Fine Jewelry and Watch Complex. You will combine elegance, knowledge of precious metals, gemstones, and luxury brands with consultative selling to help clients find perfect pieces that celebrate life’s moments.

You will support loyalty/warranty programs, assist with events, and maintain security and presentation of merchandise, while collaborating with teammates to achieve sales goals.