Fine Jewelry Sales Associate — Commission & Clienteling Expert

Macy's; Downey (CA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You’ll bring elegance, expertise, and personalized service to help customers find perfect pieces for life’s moments.

The role emphasizes product knowledge, client relationships, loyalty programs, and event support, with a focus on security and impeccable presentation of merchandise.

Qualifications

• 1-2 years of related experience required.
• Provide product recommendations and assist with fittings.
• Read and understand employment policies in English.

Responsibilities

• Provide product recommendations, assisting with fittings and digital shopping tools, and creating a welcoming, knowledgeable, and supportive shopping experience.
• Drive sales and client loyalty by maintaining an organized and shoppable space.
• Promote loyalty and warranty programs, support inventory and events, and ensure asset protection compliance.

Skills

Customer service

Sales

Clienteling tools

POS tools

Communication

Tools

POS systems

Digital shopping tools

Job description

Macy's is seeking a Fine Jewelry Sales Colleague to deliver outstanding customer service in our Fine Jewelry and Watch Complex. You’ll bring elegance, expertise, and personalized service to help customers find perfect pieces for life’s moments.

The role emphasizes product knowledge, client relationships, loyalty programs, and event support, with a focus on security and impeccable presentation of merchandise.