Fine Jewelry Sales Associate – Commission & Clienteling

Macy's; East Wenatchee (WA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

401(k) match

Employee Assistance Program

Job summary

Macy's Fine Jewelry is seeking a Sales Colleague to deliver exceptional customer experiences in our Fine Jewelry and Watch Complex. You will apply product knowledge to guide customers toward elegant pieces that celebrate life’s moments while building lasting relationships.

You will promote loyalty programs, assist with inventory, and support events to achieve sales goals. A strong service mindset and English communication are essential in this role.

Qualifications

• 1–2 years of related retail experience required.
• Ability to communicate effectively in English with customers and team members.
• Flexibility to work days, evenings, weekends and holidays is preferred.
• Strong customer service mindset with a focus on building relationships.

Responsibilities

• Provide outstanding customer service in Fine Jewelry and Watch Complex.
• Promote loyalty programs and warranty programs to customers.
• Maintain organized, shoppable space with accurate stock presentation and replenishment.
• Support events and achieve sales goals through consultative selling and clienteling.

Skills

Customer service

Sales skills

Clienteling

Product knowledge

Tools

POS system

Digital shopping tools

Job description

Macy's Fine Jewelry is seeking a Sales Colleague to deliver exceptional customer experiences in our Fine Jewelry and Watch Complex. You will apply product knowledge to guide customers toward elegant pieces that celebrate life’s moments while building lasting relationships.

You will promote loyalty programs, assist with inventory, and support events to achieve sales goals. A strong service mindset and English communication are essential in this role.