Fine Dining Server — Guest-Centric Mexican Experience

IAM Hospitality; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Employee discounts

Tips-based compensation

Job summary

IAM Hospitality, featuring Norte Restaurant in New York, is seeking a passionate Server to provide an exceptional dining experience. You will join a fast-paced, team-oriented environment and uphold Norte’s standards of excellence through attentive service and detailed menu knowledge.

Responsibilities include guiding guests through menu selections, maintaining service flow, and collaborating with colleagues to ensure flawless execution.

Qualifications

• Minimum of 2+ years previous experience as a Server.
• Prior Fine Dining and Mexican Restaurant experience a plus.
• Proficiency in Toast POS system.
• Strong understanding of restaurant etiquette and sequence of service.
• Knowledge of health and safety regulations, including allergy protocols.
• Exceptional customer service and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Flexibility in work hours, including nights, weekends, and holidays.

Responsibilities

• Deliver exceptional customer service with attentiveness to guest needs.
• Offer detailed explanations of menu items and ingredients.
• Recommend dishes and pairings to enhance the dining experience.
• Maintain comprehensive menu knowledge, including ingredients, descriptions, allergens, and modifications.
• Ensure all orders are placed promptly and accurately.
• Execute the steps of service to create a seamless and memorable dining experience.
• Maintain clear and proactive communication with all team members throughout service.

Skills

Customer service

Team collaboration

Communication

Problem-solving

Flexibility

Tools

Toast POS

Job description

IAM Hospitality, featuring Norte Restaurant in New York, is seeking a passionate Server to provide an exceptional dining experience. You will join a fast-paced, team-oriented environment and uphold Norte’s standards of excellence through attentive service and detailed menu knowledge.

Responsibilities include guiding guests through menu selections, maintaining service flow, and collaborating with colleagues to ensure flawless execution.