Server Assistant

IAM Hospitality; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Employee Discounts

Job summary

IAM Hospitality's Norte Restaurant in New York is seeking a Server Assistant to support our Front of House team, ensuring smooth service and an exceptional guest experience. You will help maintain the dining area, assist servers, and uphold our high standards of hospitality.

The ideal candidate has at least two years of restaurant experience, willingness to work nights and weekends, and a solid understanding of health and safety guidelines.

Qualifications

• Minimum of 2+ years previous experience as a Server Assistant, Busser, or similar restaurant role.
• Experience in Fine Dining and Mexican restaurants is a plus.
• Strong understanding of restaurant etiquette and sequence of service.
• Knowledge of health and safety regulations, including allergy protocols.
• Exceptional customer service and problem-solving skills.
• Ability to thrive in a fast-paced, team-oriented environment.
• Flexibility in work hours, including nights, weekends, and holidays.

Responsibilities

• Ensure a clean and organized dining area throughout service.
• Set tables with appropriate silverware, glassware, and dishes.
• Clear plates and reset tables for the next guests.
• Keep service stations clean, organized, and fully stocked.
• Maintain effective communication with all team members throughout service.
• Assist the Server team with any additional tasks as needed.
• Maintain health and safety regulations in all kitchen and dining areas.

Skills

2+ years experience

Fine dining

Mexican restaurant experience

Teamwork

Customer service

Job description

We are seeking a Server Assistant to join our Front of House (FOH) team to support smooth service operations and an exceptional guest experience. This role requires strong teamwork, communication, and a commitment to maintaining our standards of excellence. If you have a passion for hospitality and enjoy working in a fast-paced, team-oriented environment, we would love to hear from you.

Key Responsibilities

• - Ensure a clean and organized dining area throughout service..
• - Set tables withappropriate silverware, glassware, and dishes..
• - Clear plates and reset tables for the next guests..
• - Keep service stations clean, organized, and fully stocked..
• - Maintaineffective communication with all team members throughout service..
• - Assistthe Server team with anyadditionaltasks as needed..
• - Maintain health and safety regulationsinall kitchen and dining areas..

Qualifications

• - Minimum of 2+ yearspreviousexperience as a ServerAssistant, Busser, or similar restaurant role..
• - Prior Fine Dining and Mexican Restaurant experience a plus..
• - Strong understanding of restaurant etiquette and sequence of service..
• - Knowledge of health and safety regulations, including allergy protocols..
• - Exceptional customer service and problem-solving skills..
• - Ability to thrive in a fast-paced, team-oriented environment..
• - Flexibility in work hours, including nights, weekends, and holidays..

Physical Requirements

• - Ability to work standing and walking for extended periods of time..
• - Ability to move and lift items up to 40lbsas needed..

Compensation, Benefits & Perks

• - Compensation:$17.00 per hour($11.35 after tip credit),plus tips.
• - Medical, Dental, and Vision Insurance.
• - Employee Discounts.

Additional Information

This job description is intended to outline the general nature and responsibilities of the role. Duties and responsibilities may evolve based on business needs, and management reserves the right to modify job duties as necessary..

Norte Restaurant is an equal opportunity employer committed to fostering an inclusive work environment.

Experience: Required
Employment: Full-time
Salary: $17 hourly

About IAM Hospitality:

Norte is bringing the spirit of the asador de barrio to New York—a Neighborhood Mexican Steakhouse where fire, exceptional ingredients, and genuine hospitality bring people together. As the second restaurant from I Am Hospitality, Norte celebrates the traditions of northern Mexico through open-fire cooking, fresh coastal seafood, handmade tortillas, and the recipes our cooks grew up with. We're creating more than a restaurant; we're building a neighborhood gathering place rooted in warmth, craftsmanship, and connection. If you're passionate about hospitality, take pride in your craft, and want to help shape an exciting new opening, we'd love to have you on our team.. .

Why Work at NORTE?

• Authentic Experience: Be part of a team that brings the richness of Mexico’s culinary traditions to the New York dining scene.
• Growth & Opportunity: We offer career development, continuous training, and recognition for hard work.
• Exceptional Culinary Standards: Join us in crafting “el sabor más chingón”—flavors that go beyond expectations.
• A Shared Dream: Help us build a globally recognized icon, with the potential to achieve Michelin-star recognition.
• Cultural Pride: Work at a restaurant that honors Mexican roots while innovating and setting new standards for excellence.