Fine-Dining Server Assistant: Guest Service Support

Viceroy Hotels and Resorts; Santa Monica (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Employee assistance program

Tuition reimbursement

Paid jury duty leave, personal leave,

Job summary

Hyatt Centric Santa Monica seeks a Server Assistant to support servers and bartenders, maintain dining room cleanliness, and ensure prompt guest service. This role emphasizes teamwork, attention to detail, and professional presentation in a high-volume setting.

Ideal candidates bring 1–2 years in fine dining, strong communication, and the ability to learn quickly while maintaining a clean, organized workspace and assisting with closing duties as needed.

Qualifications

• 1-2 years experience in a fine dining, high-volume atmosphere
• Exceptional communication skills
• Prior experience as a busser or server assistant in a full-service restaurant
• Ability to learn and retain information quickly
• Intellectual curiosity
• Ability to work clean, organized and as part of a team
• Must be able to stand and walk for an extended period of time
• May be required to lift trays of food or food items weighing up to 30 lbs

Responsibilities

• Food and Beverage Server Assistants assists and supports servers, bartenders and room service servers to ensure prompt service and guest's satisfaction. Server Assistant responsibilities include:
• Maintaining cleanliness of dining room and equipment
• Consistently keep the restaurant organized and clean
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Complete closing duties, including restocking items, turning off lights, etc.
• Checking food quality and correctness as well as running food
• Must be able to carry heavy equipment for extended periods of time (trays with food)
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests' service needs
• Speak with others using clear and professional language
• Ensure adherence to quality expectations and standards
• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line and front of the house colleagues
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Subscribe to proper grooming, dress and uniform standards as set forth by company policy
• Be courteous to all guests and fellow colleagues

Skills

Fine dining experience

Exceptional communication

Team player

Ability to learn quickly

Attention to detail

Stand and walk for long periods

Lift up to 30 lbs

Job description

Hyatt Centric Santa Monica seeks a Server Assistant to support servers and bartenders, maintain dining room cleanliness, and ensure prompt guest service. This role emphasizes teamwork, attention to detail, and professional presentation in a high-volume setting.

Ideal candidates bring 1–2 years in fine dining, strong communication, and the ability to learn quickly while maintaining a clean, organized workspace and assisting with closing duties as needed.