Fine Dining Server Assistant — Elevate Guest Experience

Hyatt Centric Delfina; Santa Monica (CA); On-site; USD 25,000 - 30,000; Full time

Job summary

Viceroy Hotels at Hyatt Centric Santa Monica seeks a Server Assistant to support servers and bartenders, ensuring prompt service and guest satisfaction. You’ll help maintain dining room cleanliness, assist with room service, and uphold high standards of hospitality.

You will join a fast-paced, fine-dining environment requiring strong communication, quick learning, and teamwork. Physical stamina to stand, walk, and lift trays is essential for daily duties.

Qualifications

• 1-2 years experience in a fine dining, high-volume atmosphere.
• Exceptional communication skills.
• Prior experience as a busser or server assistant in a full-service restaurant.
• Ability to learn and retain information quickly.
• Intellectual curiosity.
• Ability to work clean, organized and as part of a team.
• Must be able to stand and walk for an extended period of time.
• May be required to lift trays of food or food items weighing up to 30 lbs.

Responsibilities

• Food and Beverage Server Assistants assists and supports servers, bartenders and room service servers to ensure prompt service and guest's satisfaction.
• Maintaining cleanliness of dining room and equipment
• Consistently keep the restaurant organized and clean
• Maintain cleanliness of work areas, china, glass, etc., throughout the day
• Complete closing duties, including restocking items, turning off lights, etc.
• Checking food quality and correctness as well as running food
• Must be able to carry heavy equipment for extended periods of time (trays with food)
• Ensure uniform and personal appearance are clean and professional
• Welcome and acknowledge all guests according to company standards
• Anticipate and address guests' service needs
• Speak with others using clear and professional language
• Ensure adherence to quality expectations and standards
• Adhere to departmental policies and procedures
• Effectively communicate with peers, management, line and front of the house colleagues
• Be responsible for the cleanliness of the immediate work area as well as the general property
• Subscribe to proper grooming, dress and uniform standards as set forth by company policy
• Be courteous to all guests and fellow colleagues

Job description

Viceroy Hotels at Hyatt Centric Santa Monica seeks a Server Assistant to support servers and bartenders, ensuring prompt service and guest satisfaction. You’ll help maintain dining room cleanliness, assist with room service, and uphold high standards of hospitality.

You will join a fast-paced, fine-dining environment requiring strong communication, quick learning, and teamwork. Physical stamina to stand, walk, and lift trays is essential for daily duties.