Fine Dining Restaurant Manager – Lead Guest Experience

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 49,304 - 61,631; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality Enterprises in Raleigh, NC seeks a Restaurant Manager to lead our food and beverage team, delivering guest experiences while meeting operational and financial goals. You will ensure quality, consistency, and service excellence across the restaurant.

The role emphasizes coaching staff, maintaining high food quality, coordinating with the Chef, and driving sales, cost controls, and marketing initiatives to enhance guest satisfaction.

Qualifications

• Experience in restaurant management, hospitality, or food and beverage operations.
• Strong leadership, communication, and organizational skills.
• Commitment to guest satisfaction and team development.

Responsibilities

• Deliver friendly, professional service and maintain high standards of food quality, presentation, and guest satisfaction.
• Ensure meals are served promptly, with proper portioning, plating, and temperature.
• Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations.
• Lead daily service briefings and ongoing staff development programs.
• Monitor daily restaurant performance and provide coaching, feedback, and evaluations.
• Collaborate with the Chef on food production, quality, and presentation.
• Oversee selection, pricing, and procurement of beverages, including wine and liquor.
• Assist in financial planning, budgeting, and achieving restaurant sales and cost goals.
• Execute marketing initiatives, enhance guest experience, and identify revenue opportunities.
• Maintain labor management and cost controls in line with financial objectives.

Skills

Restaurant management

Leadership

Communication

Job description

Concord Hospitality Enterprises in Raleigh, NC seeks a Restaurant Manager to lead our food and beverage team, delivering guest experiences while meeting operational and financial goals. You will ensure quality, consistency, and service excellence across the restaurant.

The role emphasizes coaching staff, maintaining high food quality, coordinating with the Chef, and driving sales, cost controls, and marketing initiatives to enhance guest satisfaction.