Restaurant Operations & Guest Experience Leader

CONCORD CRABTREE, INC; Raleigh (NC); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and short/long-term(dis

Job summary

Concord Hospitality is seeking a dynamic Restaurant Manager to lead our food and beverage team in Raleigh, NC. This role focuses on delivering exceptional guest experiences while meeting operational and financial goals and maintaining quality, consistency, and service excellence across the restaurant.

You will inspire and develop your team, fostering a Great Place to Work culture with integrity and professionalism, while caring for staff and guests alike.

Qualifications

• Experience in restaurant management, hospitality, or food and beverage operations.
• Strong leadership, communication, and organizational skills.
• Commitment to guest satisfaction and team development.

Responsibilities

• Deliver friendly, professional service and maintain high standards of food quality, presentation, and guest satisfaction.
• Ensure meals are served promptly, with proper portioning, plating, and temperature.
• Train, mentor, and develop staff in service sequence, product knowledge, and performance expectations.
• Lead daily service briefings and ongoing staff development programs.
• Monitor daily restaurant performance and provide coaching, feedback, and evaluations.
• Collaborate with the Chef on food production, quality, and presentation.

Skills

Leadership

Communication

Organizational skills

Job description

Concord Hospitality is seeking a dynamic Restaurant Manager to lead our food and beverage team in Raleigh, NC. This role focuses on delivering exceptional guest experiences while meeting operational and financial goals and maintaining quality, consistency, and service excellence across the restaurant.

You will inspire and develop your team, fostering a Great Place to Work culture with integrity and professionalism, while caring for staff and guests alike.