Fine Dining Restaurant Manager

Compass Group USA

Austin (TX)

On-site

USD 55,000 - 78,000

Full time

6 days ago
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Benefits offered by this job

Medical
Dental
Vision
Life Insurance/ AD
Retirement Plan
Paid Time Off
Holiday Time Off (varies by site/state
Commuter Benefits
Employee Assistance Program
Flexible Spending Accounts (FSAs)
Paid Parental Leave
Personal Leave

Job summary

Flik Hospitality Group is seeking an experienced Front of House restaurant manager to oversee daily service in Restaurants/Bars, Room Service, and Coffee Bar operations. You will ensure Standards of Excellence, supervise staff, manage budgeting, and drive guest satisfaction.

Responsibilities include hiring and training FOH teams, scheduling, cost controls, and coordinating with other departments to meet client needs.

Qualifications

  • 2 years of food service management experience.
  • Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
  • Experience managing cost controls is preferred.
  • Excellent customer service and communication skills.
  • Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
  • ServSafe Certification is preferred.
  • Associate’s degree is preferred.

Responsibilities

  • Hire, train, and develop all FOH restaurant staff in fine dining service standards.
  • Maintain schedules, payroll, requisitions and other administrative support to maintain food and beverage cost controls including inventory and pars.
  • Organize and conduct pre-shift and departmental meetings daily.
  • Maintain communication with all departments to ensure customer service needs are met.
  • Create seating charts and station assignments daily, following up with support staff of daily expected business.
  • Maintain all reservation systems and book to accommodate business demands
  • Create side work assignments and ensure completion with wait staff
  • Excellent written and verbal communication skills
  • Maintain highest level of client/guest satisfaction
  • Maintains cleanliness and presentation of dining room area
  • Ensures the highest level of service to clients and their guests.
  • Investigates and resolves all client/guest complaints in a timely, professional, diplomatic manner.
  • Professional appearance and demeanor required.
  • Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • All other reasonable requests as required
  • Utilizing interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honest/integrity; leads by example.

Skills

Customer service
Communication
Leadership
MS Office

Education

Associate’s degree
ServSafe Certification

Tools

MS Office suite

Job description

Flik Hospitality Group is seeking an experienced Front of House restaurant manager to oversee daily service in Restaurants/Bars, Room Service, and Coffee Bar operations. You will ensure Standards of Excellence, supervise staff, manage budgeting, and drive guest satisfaction.

Responsibilities include hiring and training FOH teams, scheduling, cost controls, and coordinating with other departments to meet client needs.

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