Fine Dining Guest Experience Host

Omni Hotels; Broomfield (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Free meals

Golf privileges

Spa and restaurant discounts

Discounted Omni property rates

Corporate discounts

Continued education opportunities

Job summary

Omni Hotels is seeking a friendly Host/Greeter for Shep's Gastropub. You will welcome guests, manage reservations, seat guests, answer phones, and explain restaurant concepts while upholding service standards with a warm demeanor.

This seasonal role includes benefits such as free meals, dining discounts, and associate perks. Prior host experience in fine dining is preferred; must stand for extended periods and work flexible hours, including nights, weekends, and holidays.

Qualifications

• Hands-on food and beverage knowledge in hospitality.
• Minimum of relevant host experience in a fine dining restaurant is strongly preferred.
• Willing to work flexible hours including nights, weekends and holidays.
• Excellent customer service with a friendly, approachable demeanor and attention to detail.
• Must engage guests and deliver warm, personalized service.
• Able to work in a fast-paced environment and manage multiple priorities.
• Maintain punctuality and professional appearance.
• Clear written and verbal communication in English with guests and staff.
• Computer literacy including payroll systems, Micros, POS systems.
• Serve Safe certification and TIPs (unexpired).

Responsibilities

• Maintain and refine service standards and ensure compliance with hotel standards and local laws.
• Prepare for health inspections and maintain sanitation awareness.
• Handle host duties: answer phones, manage reservations, seat guests, and explain restaurant concepts.
• Organize host stand and guest entrance; keep menus clean.
• Adhere to trash procedures and maintain hotel assets.
• Maintain knowledge of food and beverage menu items.
• Report maintenance or housekeeping needs to management.
• Ensure high-quality table settings and smooth seating.
• Respond to guest requests promptly to create a memorable experience.
• Stay informed about hotel offerings and local attractions.
• Coordinate restaurant events and service timing with kitchen operations.
• Attend daily stand-up meetings and trainings.
• Present a professional appearance per Omni standards.
• Respond to emergencies to ensure guest safety.
• Participate in department trainings and meetings.
• Perform other duties as assigned by leadership.

Skills

Guest service excellence

Hospitality knowledge

Communication skills

Fast-paced environment

Flexibility in schedule

Problem solving

Professional demeanor

English communication

Education

Serve Safe certified

Tools

Payroll systems

Micros

POS systems

Job description

Omni Hotels is seeking a friendly Host/Greeter for Shep's Gastropub. You will welcome guests, manage reservations, seat guests, answer phones, and explain restaurant concepts while upholding service standards with a warm demeanor.

This seasonal role includes benefits such as free meals, dining discounts, and associate perks. Prior host experience in fine dining is preferred; must stand for extended periods and work flexible hours, including nights, weekends, and holidays.