Guest Experience Host - PM & AM Shifts

Omni Hotels & Resorts; Orlando (FL); On-site; USD 34,385,000 - 42,981,000; Full time

Job summary

Omni Hotels & Resorts is seeking a friendly restaurant host/hostess to greet and seat guests in our hotel dining venue. You will be responsible for guiding guests to their tables, informing them about buffets and daily specials, and upholding Omni hospitality standards throughout service.

Responsibilities include answering calls, maintaining a tidy work area, and coordinating with hotel staff to ensure a seamless guest experience in a fast-paced environment.

Qualifications

• Attention to detail, speed and accuracy.

Responsibilities

• Answer phone calls
• Seating guests
• Control heavy volume at Restaurant entrance
• Knowledge of hotel property
• Inform the guest about buffets
• Attend to and anticipate guests needs
• Familiarization with menu
• Greeting guests
• Knowledge of daily specials

Skills

Attention to detail

Speed

Accuracy

Team player

Calm under pressure

Tools

Open Table

Epitome

Microsoft Word

Microsoft Excel

PowerPoint

Job description

Omni Hotels & Resorts is seeking a friendly restaurant host/hostess to greet and seat guests in our hotel dining venue. You will be responsible for guiding guests to their tables, informing them about buffets and daily specials, and upholding Omni hospitality standards throughout service.

Responsibilities include answering calls, maintaining a tidy work area, and coordinating with hotel staff to ensure a seamless guest experience in a fast-paced environment.