Guest Experience Host: Warm Welcomes, Seamless Seating

Omni Hotels & Resorts; Fort Lauderdale (FL); On-site; USD 19,000 - 28,000; Full time

Job summary

Omni Hotels & Resorts' Reef 76 Kitchen & Bar is seeking a friendly Host to welcome guests and manage seating in a busy, upscale setting. You will greet guests, manage reservations, and support service flow according to Omni standards.

Ideal candidates have at least one year of experience in a host or guest-facing role, with fine dining experience preferred, and strong communication. A flexible schedule including weekends and holidays is expected; POS/OpenTable experience is a plus.

Qualifications

• One (1) year minimum experience in a host or guest-facing hospitality role.
• Fine dining or steakhouse experience preferred.
• Strong verbal and written communication skills.
• Ability to multitask and stay organized in a high-volume environment.
• Professional appearance, demeanor, and performance standards.
• Ability to work a flexible schedule including weekends and holidays/overtime.

Responsibilities

• Greet guests promptly and courteously, seat guests, and provide menus.
• Manage reservations and guest inquiries via phone and reservation systems.
• Monitor dining room activity to ensure proper seating flow and coordination with service staff.
• Assist managers with opening/closing and operational readiness of dining areas.
• Support guest experience and handle peak period flow with order and courtesy.
• Maintain knowledge of menus, specials, VIPs, and hotel activities.

Skills

Guest service

Communication

Multitasking

Professional appearance

Flexible schedule

Tools

POS systems

OpenTable

Job description

Omni Hotels & Resorts' Reef 76 Kitchen & Bar is seeking a friendly Host to welcome guests and manage seating in a busy, upscale setting. You will greet guests, manage reservations, and support service flow according to Omni standards.

Ideal candidates have at least one year of experience in a host or guest-facing role, with fine dining experience preferred, and strong communication. A flexible schedule including weekends and holidays is expected; POS/OpenTable experience is a plus.