Fine Dining Host & Guest Experience Specialist

Omni Hotels & Resorts; Franklintown (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels & Resorts in the United States is seeking a friendly Host to deliver exceptional guest service in our restaurant. You will welcome guests, manage reservations, seat guests, and explain dining concepts with a warm, professional demeanor.

The role requires hands-on food and beverage knowledge, a strong customer focus, and the ability to work in a fast-paced environment. Flexibility for nights, weekends and holidays is expected.

Qualifications

• Hands-on food and beverage knowledge and hospitality experience.
• Fine dining host experience preferred.
• Willing to work flexible hours, including nights, weekends and holidays.
• Excellent customer service with a friendly, proactive demeanor.
• Able to engage guests and provide warm, personalized service.
• Able to work in a fast-paced environment and manage multiple priorities.

Responsibilities

• Maintain service standards and ensure compliance with hotel standards and local laws.
• Prepare daily for health department inspections and Ecosure.
• Answer phone, manage reservations and seating, explain restaurant concepts.
• Keep host stand and entrance orderly and clean; manage trash procedures.
• Maintain knowledge of all menu items and hotel offerings; report maintenance needs.
• Attend daily stand-up meetings and participate in restaurant events.

Skills

Guest service

Fluent English

Communication

Multitasking

Tools

Micros POS

Payroll systems

Job description

Omni Hotels & Resorts in the United States is seeking a friendly Host to deliver exceptional guest service in our restaurant. You will welcome guests, manage reservations, seat guests, and explain dining concepts with a warm, professional demeanor.

The role requires hands-on food and beverage knowledge, a strong customer focus, and the ability to work in a fast-paced environment. Flexibility for nights, weekends and holidays is expected.