Financial Wellness Teller – Customer Experience Expert

Citizens Bank; Amesbury (MA); On-site; USD 30,000 - 37,000; Part time

Benefits offered by this job

Meaningful work

Community involvement

Career growth

Health benefits

401K with match

Education reimbursement

Job summary

Citizens Bank in Amesbury, MA is seeking a part-time branch associate to welcome customers, demonstrate mobile app and ATM use, and help them achieve financial goals with personalized guidance.

The role emphasizes attentive listening, problem solving, and following all financial policies while delivering exceptional service. You will coordinate with Bankers for next steps and support branch operations.

Qualifications

• High School diploma or GED required.
• Minimum 6 months experience processing transactions (cash/digital).
• Minimum 1 year customer experience recommending products/services.

Responsibilities

• Greet customers in lobby and assist with simple transactions.
• Demonstrate use of mobile app and ATMs to complete transactions.
• Provide personalized financial guidance and connect customers to Bankers.

Skills

Customer service

Communication

Digital literacy

Cash handling

Education

High School degree or GED

Tools

ATM

Mobile app

Job description

Citizens Bank in Amesbury, MA is seeking a part-time branch associate to welcome customers, demonstrate mobile app and ATM use, and help them achieve financial goals with personalized guidance.

The role emphasizes attentive listening, problem solving, and following all financial policies while delivering exceptional service. You will coordinate with Bankers for next steps and support branch operations.