Banking Teller & Personal Finance Guide

Talentify; Sudbury (MA); On-site; USD 29,000 - 35,000; Part time

Benefits offered by this job

Meaningful work

Volunteer time off

Tuition assistance

401K with match

Job summary

Citizens Bank in Massachusetts seeks a friendly, tech-savvy Customer Service Associate to greet customers, demonstrate the mobile app and ATMs, and guide them toward personalized banking solutions that help them reach their goals.

You will follow cash handling policies, collaborate with Bankers, and assist with day-to-day transactions while building lasting relationships. This part-time role offers meaningful work and benefits.

Qualifications

• Minimum 6 months experience processing transactions (cash and/or digital payments).
• Minimum 1 year demonstrated customer experience, recommending and referring products and services to customers.
• Strong listening and communication skills.
• Ability to work branch hours, including weekends and evenings.
• Video interview assessment after applying within 7 days.

Responsibilities

• Greet customers in the lobby and assist with simple transactions and inquiries.
• Demonstrate mobile app and ATM usage to help customers complete tasks.
• Provide personalized advice and connect customers to Bankers for next steps.
• Follow all cash handling and financial policies and local regulations.

Skills

Customer service

Communication

Active listening

Problem solving

Digital banking tools

Education

High school diploma or GED

Tools

Mobile app demonstrations

ATM usage

Job description

Citizens Bank in Massachusetts seeks a friendly, tech-savvy Customer Service Associate to greet customers, demonstrate the mobile app and ATMs, and guide them toward personalized banking solutions that help them reach their goals.

You will follow cash handling policies, collaborate with Bankers, and assist with day-to-day transactions while building lasting relationships. This part-time role offers meaningful work and benefits.