Financial Services Support Specialist – Loans & Insurance

Community Choice Financial Family of Brands; Kingsland (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

Community Choice Financial Family of Brands is seeking a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to assist with questions, payments, and account issues.

In a collaborative, privacy‑minded environment, you will educate customers on financial solutions, uphold standards, participate in ongoing training, and contribute to community

Responsibilities

• Handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely.

Job description

Community Choice Financial Family of Brands is seeking a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to assist with questions, payments, and account issues.

In a collaborative, privacy‑minded environment, you will educate customers on financial solutions, uphold standards, participate in ongoing training, and contribute to community