Financial Services Customer Care Specialist
Community Choice Financial Family of Brands
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Job summary
Community Choice Financial Family of Brands is seeking a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues securely and accurately.
You will educate customers on financial solutions that support their stability and growth while adhering to compliance and privacy standards.
Job description
Community Choice Financial Family of Brands is seeking a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues securely and accurately.
You will educate customers on financial solutions that support their stability and growth while adhering to compliance and privacy standards.
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