Financial Services Customer Support Specialist

Community Choice Financial Family of Brands; Hinesville (GA); On-site; USD 34,000 - 42,000; Full time

Job summary

Community Choice Financial Family of Brands is seeking a Customer Service Representative to be the first point of contact for customers seeking assistance with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues while upholding privacy and compliance standards.

You will educate customers on financial solutions that support their stability and growth, collaborating with a

Responsibilities

• Handle inbound calls, emails, and chats to answer questions and resolve account issues.
• Process payments accurately and securely.
• Educate customers on financial solutions while complying with privacy standards.

Job description

Community Choice Financial Family of Brands is seeking a Customer Service Representative to be the first point of contact for customers seeking assistance with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues while upholding privacy and compliance standards.

You will educate customers on financial solutions that support their stability and growth, collaborating with a