Financial Services Support Specialist

Community Choice Financial Family of Brands; Florida; On-site; USD 34,000 - 52,000; Full time

Job summary

Community Choice Financial Family of Brands seeks a Customer Service Representative who will be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products.

You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely, educating customers on financial solutions that support their stability and growth in a compliant, privacy-conscious environment.

Job description

Community Choice Financial Family of Brands seeks a Customer Service Representative who will be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products.

You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely, educating customers on financial solutions that support their stability and growth in a compliant, privacy-conscious environment.