Financial Services Support Specialist – Help Customers Grow

Community Choice Financial Family of Brands; Atlanta (GA); Vor Ort; USD 32.000 - 42.000; Vollzeit

Zusammenfassung

Community Choice Financial Family of Brands in Atlanta, GA seeks a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions and resolve account issues with accuracy and privacy.

You will educate customers on financial solutions, adhere to compliance standards, and collaborate with a customer-focused team while supporting

Qualifikationen

• Handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely.
• Educate customers on financial solutions that support stability and growth.

Aufgaben

• Respond to customer inquiries via phone, email, and chat with professionalism and empathy.
• Identify and resolve account issues while upholding privacy and compliance standards.

Kenntnisse

Customer service

Communication

Financial products knowledge

Jobbeschreibung

Community Choice Financial Family of Brands in Atlanta, GA seeks a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inbound calls, emails, and chats to answer questions and resolve account issues with accuracy and privacy.

You will educate customers on financial solutions, adhere to compliance standards, and collaborate with a customer-focused team while supporting