Financial Services Support Specialist

Community Choice Financial Family of Brands; Phoenix (AZ); On-site; USD 32,000 - 46,000; Full time

Job summary

Community Choice Financial Family of Brands in Phoenix, AZ is seeking a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products.

You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely while adhering to privacy and compliance standards.

Qualifications

• Handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely.
• Educate customers on financial solutions while adhering to compliance and privacy standards.

Responsibilities

• Handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely.
• Educate customers on financial solutions that support their stability and growth while adhering to compliance and privacy standards.

Job description

Community Choice Financial Family of Brands in Phoenix, AZ is seeking a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products.

You will handle inbound calls, emails, and chats to answer questions, process payments, and resolve account issues accurately and securely while adhering to privacy and compliance standards.