Financial Services Support Specialist

Community Choice Financial Family of Brands; Tucson (AZ); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Community Choice Financial Family of Brands in Arizona seeks a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inquiries across phone, email, and chat channels.

In this role, you will educate customers on financial solutions, process payments, and resolve account issues while upholding compliance and privacy standards.

Responsabilidades

• Handle inbound calls, emails, and chats to assist customers.
• Answer questions, process payments, and resolve account issues accurately.
• Educate customers on financial solutions while ensuring privacy and compliance.
• Collaborate with a team and participate in ongoing training and community efforts.

Conhecimentos

Customer service

Communication

Multitasking

Descrição da oferta de emprego

Community Choice Financial Family of Brands in Arizona seeks a Customer Service Representative to be the first point of contact for customers seeking support with personal loans, retail financing, and insurance products. You will handle inquiries across phone, email, and chat channels.

In this role, you will educate customers on financial solutions, process payments, and resolve account issues while upholding compliance and privacy standards.