Financial Services Support Specialist

TEKsystems; Alpharetta (GA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

TEKsystems in Alpharetta, GA is seeking a Contract-to-Hire Customer Service Associate to support financing and service operations for Automobile and Powersports products. You will handle inbound and outbound calls, assist dealers and customers, and ensure accurate data entry using internal systems.

This onsite role requires professionalism, a positive attitude, and strict adherence to federal and state regulations.

Qualifications

• 1–2 years of customer service experience.
• Bachelor's degree or currently enrolled to attain Bachelor's degree.

Responsibilities

• Handle inbound and outbound calls in a call center environment.
• Assist customers and dealers with inquiries and account status.
• Provide accurate information and clearly explain processes.
• Maintain professionalism and adaptability to change.
• Ensure compliance with policies and laws; protect customer privacy and financial information.
• Perform accurate data entry and document management.
• Multitask: talk and type simultaneously.
• Utilize Microsoft Office and internal systems effectively.
• Maintain confidentiality and security of customer information.

Skills

Customer service

Education

Bachelor's degree or current enrollment

Job description

TEKsystems in Alpharetta, GA is seeking a Contract-to-Hire Customer Service Associate to support financing and service operations for Automobile and Powersports products. You will handle inbound and outbound calls, assist dealers and customers, and ensure accurate data entry using internal systems.

This onsite role requires professionalism, a positive attitude, and strict adherence to federal and state regulations.