Auto Dealership Customer Service & Payments Specialist

Sports and Imports Auto Sales; Buford (GA); On-site; USD 32,000 - 46,000; Full time

Job summary

Sports & Imports Auto Sales in Buford, GA is seeking a friendly Customer Service Representative to be the first point of contact and support daily dealership operations.

You will handle inbound calls, process payments, keep customer records up to date, and ensure accurate transactions while upholding company policies. Strong communication and multitasking in a fast-paced environment are essential for delivering outstanding customer experiences.

Qualifications

• Prior call center experience preferred.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Professional appearance and positive attitude.

Responsibilities

• Answer and direct inbound calls professionally while providing exceptional customer service.
• Process customer payments accurately and efficiently.
• Maintain accurate customer records and update contact information in company systems.
• Complete required documentation and process transactions accurately.
• Follow all company policies and procedures to ensure compliance.

Skills

Call center experience

Verbal communication

Written communication

Multitasking

Professional image

Job description

Sports & Imports Auto Sales in Buford, GA is seeking a friendly Customer Service Representative to be the first point of contact and support daily dealership operations.

You will handle inbound calls, process payments, keep customer records up to date, and ensure accurate transactions while upholding company policies. Strong communication and multitasking in a fast-paced environment are essential for delivering outstanding customer experiences.