Automotive Customer Service Specialist — Flexible Hours

grease-monkey-careers; Alpharetta (GA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Discounted services

Flexible hours

Opportunities for advancement

Job summary

Grease Monkey is seeking a Customer Service Specialist in Alpharetta, GA. This hourly role focuses on delivering exceptional service, educating customers about services and products, and handling payments and front-office duties.

The position requires excellent communication, attention to detail, and basic literacy. Prior customer service and general office experience are valued, with opportunities for advancement within a dynamic automotive service environment.

Qualifications

• Previous customer service experience preferred.
• Strong verbal and written communication skills required.
• Ability to read, write and perform basic math.
• Excellent attention to detail and accuracy.

Responsibilities

• Provide exceptional customer service and handle waiting customers and inquiries.
• Educate customers about fluids, services, promotions, and guarantees.
• Process payments and assist at checkout using the computer system.
• Maintain the front office and waiting area, keeping it clean and organized.
• Assist manager in resolving customer complaints and supporting team meetings.

Skills

Customer service

Communication skills

Attention to detail

Typing / keyboarding

Office experience

Job description

Grease Monkey is seeking a Customer Service Specialist in Alpharetta, GA. This hourly role focuses on delivering exceptional service, educating customers about services and products, and handling payments and front-office duties.

The position requires excellent communication, attention to detail, and basic literacy. Prior customer service and general office experience are valued, with opportunities for advancement within a dynamic automotive service environment.