Financial Services Customer Service Representative

TEKsystems; Alpharetta (GA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k) Retirement Plan

Life Insurance

Job summary

TEKsystems in Alpharetta, GA is seeking a Contract-to-Hire Customer Service Associate to support financing and service operations for Automobile and Powersports products. You will handle inbound and outbound calls, assist dealers and customers, and ensure accurate data entry using internal systems.

This onsite role requires professionalism, a positive attitude, and strict adherence to federal and state regulations.

Qualifications

• 1–2 years of customer service experience.
• Bachelor's degree or currently enrolled to attain Bachelor's degree.

Responsibilities

• Handle inbound and outbound calls in a call center environment.
• Assist customers and dealers with inquiries and account status.
• Provide accurate information and clearly explain processes.
• Maintain professionalism and adaptability to change.
• Ensure compliance with policies and laws; protect customer privacy and financial information.
• Perform accurate data entry and document management.
• Multitask: talk and type simultaneously.
• Utilize Microsoft Office and internal systems effectively.
• Maintain confidentiality and security of customer information.

Skills

Customer service

Education

Bachelor's degree or current enrollment

Job description

Description

Support the company's mission of providing financing and service excellence for Automobile and Powersports products by delivering high-quality customer interactions and operational support. This includes handling inbound and outbound calls, managing account information, and ensuring compliance with federal and state regulations.

• Operate the company's phone system to handle incoming and outgoing calls in a call center environment.
• Assist customers and/or dealers with inquiries, account status, and problem resolution using available resources and systems.
• Provide accurate information and clearly explain processes or procedures.
• Maintain professionalism, positive attitude, and adaptability to change.
• Ensure compliance with company policies, federal and state laws, and protect customer privacy and financial information.
• Perform accurate data entry and document management (uploading, sorting, forwarding for notarization).
• Contribute to department goals by meeting qualitative and quantitative objectives.
• Demonstrate strong multitasking skills (ability to talk and type simultaneously).
• Utilize Microsoft Office and internal systems effectively.
• Maintain confidentiality and security of customer information.

Qualifications

• 1-2 Years of Customer Service Experience
• Must currently hold a Bachelor's Degree or currently enrolled to attain Bachelor's Degree

Experience Level

Intermediate Level

Job Type & Location

This is a Contract to Hire position based out of Alpharetta, GA.

Pay and Benefits

The pay range for this position is $19.50 - $21.50/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Alpharetta, GA.

Application Deadline

This position is anticipated to close on Sep 3, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

Equal Opportunity Statement

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands‑on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI)

We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.