Financial Services Pro: Customer Care & Growth

LendDirect Corp.; Elgin (IL); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Dental insurance

Vision plan

Tuition reimbursement

Leadership development

Monthly bonus

Job summary

Heights Finance in Elgin, IL is seeking a motivated Financial Service Representative. You will provide exceptional customer service, guide clients through loan processes, and build lasting relationships within a fast-paced team.

This full-time role offers comprehensive benefits from day one, ongoing training, and opportunities for growth within the Attain Finance family. If you’re customer-focused and sales-driven, apply now.

Qualifications

• Customer-focused and able to provide top-tier service.
• Sales-minded with ability to educate customers on financial products.
• Strong verbal and written communication with quick rapport-building.
• Creative problem-solving skills for customer challenges.
• Willingness to learn new systems in a dynamic environment.
• Team-oriented with collaborative spirit.
• High school diploma or equivalent; college coursework a plus.
• Experience in customer service, sales, or consumer finance is preferred but not required.

Responsibilities

• Deliver exceptional service to new and existing customers during loan processes.
• Explain financial products and services, identifying upsell opportunities.
• Handle inbound calls and initiate outbound calls to attract new business.
• Support delinquency management through customer collaboration.
• Participate in hands-on training and mentoring to build skills.

Skills

Customer Focus

Sales Mindset

Strong Communication

Problem-Solving Skills

Adaptability

Team Player

Industry Experience

Education

High School diploma or equivalent

Job description

Heights Finance in Elgin, IL is seeking a motivated Financial Service Representative. You will provide exceptional customer service, guide clients through loan processes, and build lasting relationships within a fast-paced team.

This full-time role offers comprehensive benefits from day one, ongoing training, and opportunities for growth within the Attain Finance family. If you’re customer-focused and sales-driven, apply now.