Financial Service Pro: Growth, Training & Benefits

Heights Finance Corporation; Elgin (IL); On-site; USD 24,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

Medical

Dental

Vision

401(k) with company match

Tuition reimbursement

Leadership development programs

Employee Assistance Program

Monthly bonus program

Job summary

Heights Finance Corporation is seeking a Financial Service Representative in Elgin, IL to deliver exceptional service and build lasting relationships while helping customers secure the financial solutions they need.

You will handle inquiries, guide loan processes, educate clients on products, and participate in a robust training program designed to grow your career within the Attain Finance family. Competitive pay, benefits from day one, and ongoing development are offered.

Qualifications

• Customer focus and genuine desire to help customers.
• Sales mindset with ability to upsell services.
• Excellent verbal and written communication.
• Strong problem-solving skills and adaptability.
• Team-oriented and collaborative.
• Educational background: High School diploma or equivalent.
• Industry experience in customer service or consumer finance preferred.

Responsibilities

• Deliver exceptional service to new and existing customers.
• Guide loan processes with care and professionalism.
• Educate customers on financial products and services.
• Manage inbound calls and proactive outreach.
• Support delinquency management when needed.
• Participate in hands-on training and mentorship.
• Ensure compliance with regulations and policies.

Skills

Customer service

Sales

Strong communication

Problem solving

Team player

Education

High School diploma or equivalent

Job description

Heights Finance Corporation is seeking a Financial Service Representative in Elgin, IL to deliver exceptional service and build lasting relationships while helping customers secure the financial solutions they need.

You will handle inquiries, guide loan processes, educate clients on products, and participate in a robust training program designed to grow your career within the Attain Finance family. Competitive pay, benefits from day one, and ongoing development are offered.