Financial Relationship Banker: Grow Client Relationships

Huntington Bank; Lafayette (IN); On-site; USD 42,000 - 64,000; Full time

Job summary

Huntington Bank in West Lafayette, IN seeks a Financial Relationship Banker to grow consumer and business relationships by identifying needs and recommending deposit, loan, and other banking products. You will provide outstanding service and guide customers in using online and mobile banking, while maintaining adherence to security and policy standards.

The role emphasizes proactive outreach, appointment-based sales, and partnerships with bank colleagues to deepen relationships.

Qualifications

• High School Diploma or GED and minimum of 1 year customer service and sales in banking, financial services or goal driven retail sales, or business to business sales experience or military service in an administration, contracting, civil affairs or similar role.
• Bachelor's Degree and 1 year or more in customer service and sales in banking, financial services or goal driven retail sales, or Business to Business sales experience.
• Excellent verbal and written communication skills.
• Comfort with technology such as mobile services and online banking services.
• Knowledge of consumer and business deposit products.

Responsibilities

• Provide excellent customer service and effectively resolving customer issues.
• Proactively identifies opportunities to grow customer relationships through pre-set appointments, Centers of Influence, a disciplined sales process, new customer follow-up program, and sourcing referrals from customers, bank colleagues and partners.
• Educating customers on how to optimize their use of bank technology (online, mobile, and ATM banking)
• Maintaining knowledge of all products, services, technology and policies.
• Adhering to all operational, security, risk and regulatory policies and procedures.

Skills

Customer service

Sales

Communication skills

Presentation skills

Tech savviness

Education

High School Diploma or GED

Bachelor’s Degree

Job description

Huntington Bank in West Lafayette, IN seeks a Financial Relationship Banker to grow consumer and business relationships by identifying needs and recommending deposit, loan, and other banking products. You will provide outstanding service and guide customers in using online and mobile banking, while maintaining adherence to security and policy standards.

The role emphasizes proactive outreach, appointment-based sales, and partnerships with bank colleagues to deepen relationships.